The skills that make up emotional intelligence can be learned at any time. However, it’s important to remember that there is a difference between simply learning about EQ and applying that knowledge to your life. Just because you know you should do something doesn’t mean you will—especially when you become overwhelmed by stress, which can override your best intentions.
The key skills for building your EQ and improving your ability to manage emotions are addressed in this course and provides a platform for you to work on the day to day strategies needed to change behaviour in ways that stand up under pressure.
You are required to give a big, important presentation in just 15 minutes. Your heart is racing, your palms are damp–you’re starting to panic. Giving a presentation and speaking in front of a room full of peers can be a stressful experience, but there are ways to project confidence and authority even when you are nervous.
It is normal to feel nervous before a presentation, and most people will experience some level of anxiety . This course has been designed to re-frame those nerves into more manageable emotions and build the confidence you need through understanding how to prepare, opportunity to practice and deliver the message, and learn about your strengths as a presenter.
So much time – so little to do! If only that were true. Most of us are time-poor: struggling to fit everything in, often staying late, sometimes suffering from stress and problems with work-life balance. Our courses are designed to help with these and specifically support in the following common areas: Stress Management, Problem-Solving & Decision Making, Time & Priority Management.
Communication is the cornerstone of any organisation’s success; business comprises of continuous interactions with multiple parties – managers, employees, clients, suppliers and more. Effective communication ensures the flow of information between all relevant parties, reducing the potential for misunderstanding, dissatisfaction and lack of trust. Effective communication is about more than just exchanging information. It’s about understanding the emotion and intentions behind the information.
At work, we frequently need to influence the behaviour and decision making of others and sometimes we need to persuade people to agree with our ideas or points of view. Understanding the traits of an influencer is a powerful tool. This course looks at the subtle yet important differences between persuasion and influence and the art of becoming truly influential.
A good Trainer understands the importance of self-development, but as they’re often the ones doing the developing, it can sometimes be hard to step away and allocate the time. We know that to be a great trainer, its not just about the delivery, or the design, or the needs analysis, or the evaluation…in fact, it is a combination of all these that make truly inspiring, impactful and relevant training which provides the return on investment required.